HOST.NET

Knowledge Base

 

Access Support 

  1. What Domain Name Servers (DNS) should I use?
  2. What is my subnet mask and how many IP addresses do I have?
  3. How do I view my usage statistics?
  4. What if I want to use BGP on my connection?
  5. How do I get more Public IP Addresses?
  6. What if I would like to move my Host.net connection?
  7. How do I contact the Network Operations Center (NOC)?


DSL/Dialup Support

DSL

  1. If I am moving what do I need to do to move my DSL?
  2. What to do if I cannot browse the internet?

Dial-up

  1. How do I find a local dial-up number? 
  2. How do I configure my computer to connect to the Internet? 
  3. I lost my password, what should I do? 
  4. Which email programs/clients do you support? 
  5. How do I configure my Outlook Express? 
  6. How do I access mail from a browser? 
  7. Do I have unlimited dialup time? 
  8. How come I can't connect at 56K? 
  9. How do I cancel my dial up account? 
  10. When are my monthly service fees due by? 
  11. How do I connect to America Online through Host.net's dialup service? 
  12. My question is still not answered, who do I contact?  

Support

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    • Customer Policies
      • Acceptable Use Policy
      • Customer BGP Policy
      • Host.net Peering
      • Peer BGP Policy
      • Privacy Policy
      • Remote Hands Policy
      • Service Level Agreement (SLA)
      • Shipping / Receiving Policy
    • Customer Tools
    • Dial-Up Number Search
    • Knowledge Base
      • Access Support
      • DSL/Dial-Up Support
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